Privacy policy
Marcando BV is responsible for all data processing. In this privacy statement, we explain what personal data we collect and for what purposes. We recommend that you read them carefully.
Use of personal information
By concluding an agreement with us, attending our event stand, or using our website, you provide us with certain information. This may be personal data. We only store and use personal data that is provided directly by you or that is clear that it is provided to us for processing.
We use your personal data for the purposes set out in this privacy statement.
Webshop services
In order to reach an agreement and to execute the agreement with customers, we process the contact person's name, professional email address, telephone number, position and company, as well as any correspondence between the contact person and us. The legal basis for using this information is to execute the agreement between Marcando BV and the customer. We keep this information in our systems for the duration of the agreement.
Events
At events where we attend, we sometimes collect personal information from potential customers' contacts or other contacts. The personal information we collect may vary by event, but will usually include your name, professional contact information, company, and position. We will use this information based on your consent, to be able to contact you for commercial purposes after the event and to keep you informed about our services via our newsletter. Unless you become our customer, we will use the personal data for this purpose until you request that we remove the personal data from our database.
Promotional
In addition to advertisements on our website, we can inform you about new products or services via our Facebook page.
Contact form and Newsletter
On our website, we offer the possibility to ask questions via a form where you must fill in a number of details. Certain information is optional and it is up to you to decide whether to provide it to us. The data you send us will be kept by us for as long as the nature of the form or the content of your email requires it to be fully processed and answered.
We offer a newsletter to provide interested parties with information about our products and/or services. Each newsletter includes a link to unsubscribe. Your email address will only be added to the list of subscribers with your explicit consent.
Publication
When you comment on one of our blog posts, only your name, email address, and any additional (optional) information that you have entered will be published. This data will be visible to everyone online. We will not collect any additional information to publish your comment.
Provision of data to third parties
Your data will not be provided to Third Parties unless this is necessary for the execution of an agreement or to process your request.
Our website includes social media buttons that are used by the providers of these services to collect your personal data.
Cookies
Our website uses cookies. Cookies are small information files that can be automatically stored on, or read from, the website visitor's device (including a PC, tablet or smartphone) while using a website. This is done via the web browser on the device. Cookies are used by us, but also used by Third Parties that we use for this purpose.
We use cookies on our website for the following purposes:
- to enable the functionality of our website and to protect the website. These cookies ensure that specific functions of our website function and ensure that your user preferences can be remembered. For example, cookies can be used to display fonts correctly, to remember your user session on the web server so that you can view the website, or to remember a search term used to search the website or a selected filter (technical and functional cookies);
- to generate general statistics and to gain insight into the use of our website by the public in order to optimize our website and services (analytical cookies);
- to make the Internet offer more interesting for you by showing advertisements that match your interests (advertising cookies).
When you visit our website for the first time, you will receive a notification explaining cookies. We ask for your consent to our cookies if we are legally obliged to do so. The maximum storage period for our cookies is two years.
For the above purposes, we use the following cookies and applications:
Google Ads
- Type: Follow
- Entity: Google LLC, United States, PrivacyShield, Privacy Statement
- HTTP/HTTPS: HTTPS cookie
- Retention period: Max. 2 years
- Purpose: Google, as a third party provider, uses cookies to display ads on our website, to collect information about users' interactions with ad impressions, and other features of advertising services such as those related to our website.
Hotjar
- Type: Follow
- Entity: Hotjar, Malta, Privacy Statement
- HTTP/HTTPS: HTTP cookie
- Retention period: Max. 1 year
- Purpose: Cookies are placed from Hotjar and stored in Ireland. We use Hotjar to better understand the needs of our users and to optimize this service and experience. Hotjar is a technology service that helps us better understand our user experience (e.g. how much time they spend on which pages, which links they choose to click on, what users like and dislike, etc.) and allows us to build and maintain our service with user feedback.
Disable and delete cookies
You can prevent cookies from being placed by adjusting your browser settings (see your browser's Help to learn how to do this) or reject cookies via our banner. Please be aware that disabling cookies will affect the functionality of this and many other websites that you visit.
Most cookies have an expiration date. This means that they expire automatically after a certain period of time and no longer record information about your visit to our website. Another option is to manually delete the cookies before the expiration date.
security
We take appropriate security measures to minimize misuse of and unauthorized access to personal data.
Retention periods
The personal data described above is kept for as long as it is necessary for the use of our website. After that, we keep the data for a maximum of one year for statistical purposes. Thereafter, the data will be deleted unless it is legally required to keep it longer.
Third-party websites
This statement does not apply to third-party websites that are connected to our website by means of links. We cannot guarantee that these Third Parties will handle your personal data in a safe and careful manner. We recommend that you read the privacy statements of these websites before using their websites.
Changes to this Privacy Statement
We reserve the right to change this statement. We recommend that you review this statement regularly so that you are aware of any changes.
View and change your data
Please do not hesitate to contact us using the information below if you have any questions about our privacy statement or changes to (or deletion of) your personal information.
You can send us a request to view, change or delete this information. In addition, you can request us to export data containing the information that we use with your consent, and you can indicate that you want us to restrict the use of your personal data.
To prevent fraud, we may ask you to identify yourself. When it comes to personal data linked to a cookie, you can request a copy of the cookie. You can request this via your browser settings. If the information is incorrect, you can ask us to change or delete the information.
Data Protection College
We are happy to help you if you have any questions about the processing of your personal data. The privacy legislation also gives you the right to file a complaint about the processing of your personal data with the Belgian GDPR committee.